Keep your
spark going.
Email alfredo@thedeval.com for support. Include your iPhone model, iOS version, HanziZap version and what happened. Please leave out passwords and other sensitive information.
Getting started
In 1.1, tap LET’S ZAP for a short guided first game. Arcade Club brings together Play, Your Next Zap, Daily Zap and Learn. All 37 beginner lessons are free and open from the start. In 1.0, use Enter Arcade Club, Learn Mandarin or Play Sprint.
Hearing Mandarin
In Arcade Club, open Audio using the music-note button. Test sound effects and Mandarin speech separately. Check iPhone output volume and the Bluetooth audio destination. Pronunciation needs an available Mandarin device voice; you may need to install one in iPhone Settings before using it offline. The app never asks for microphone access.
Daily Zap
In 1.1, a new ten-question deck starts at 00:00 UTC / 08:00 Taipei. The same content version and date produce the same challenge. You can replay without claiming the same daily reward again. Result sharing opens the iPhone share sheet; choose where to send the card.
What mastery means
Guided answers help you meet words. Independent answers and later recall provide stronger learning evidence. Your Word Card explains the word’s current level and the next useful practice step. Traditional and Simplified learning evidence stays separate.
Keeping your progress
Updates keep your saved progress, rewards and local records. There is no account or cloud sync. Keep the app installed when upgrading: deleting it can remove local data.
Resetting progress
Open Arcade Club → Privacy & Help → Reset Saved Learning Progress. The app asks for a second confirmation. A reset erases local learning evidence, records and rewards and cannot be undone. You do not need to reset to install an update.
繁體中文協助
需要協助,請寄信至 alfredo@thedeval.com,並附上 iPhone 型號、iOS 版本、HanziZap 版本及問題發生步驟。
1.1 版可從 LET’S ZAP 開始引導遊戲。發音需要裝置上可用的華語語音;離線使用前,可能需先在 iPhone 設定中安裝語音。介面與解說以英文呈現,學習漢字可切換繁體或簡體。
更新會保留既有進度。請直接更新,不需刪除或重設 App;刪除或重設可能會永久移除本機進度。